Client Reactivation AI

Your next 30 customers already bought from you once.

Novaro texts your old customers with AI, handles every reply, and books the job straight onto your calendar. No ad spend. No cold leads. Just the people who already paid you.

Setup in 7 days  ·  Month to month  ·  Cancel any time

SE
Summit Exteriors
Fall reactivation
LIVE
0
Texted
0
Replied
0
Booked
Campaign progress0%
Exterior cleaningHVACPest controlLandscapingRoofingMed spasAuto detailingPlumbingChimney sweepWindow cleaning Exterior cleaningHVACPest controlLandscapingRoofingMed spasAuto detailingPlumbingChimney sweepWindow cleaning
The problem

You have the leads. You're just not using them.

Every service business is sitting on hundreds of past customers who liked the work and would happily buy again. Nobody follows up, because following up is boring, repetitive, and there's never time. So they go cold and you go buy more leads instead.

01

Ads keep getting pricier

Cost per lead climbs every year, and half of what you pay for never picks up the phone.

02

Follow-up dies fast

You mean to text everyone back. Then it's Thursday, the trucks are out, and it didn't happen.

03

Your best leads sit idle

The warmest buyers you'll ever have are already in your CRM, waiting to be asked.

00x
cheaper to sell a past customer than to acquire a new one
0%
of text messages get opened, most within three minutes
$0
extra ad spend required — these leads are already yours
How it works

Three steps. You're involved in two of them.

About twenty minutes of your time, total. Everything after that runs without you.

1You do this

Send us your customer list

Export from your CRM, QuickBooks, Jobber, ServiceTitan, or a spreadsheet you keep in a drawer. Messy is fine. We clean it, dedupe it, check every number is real, and strip anyone who opted out. Takes you about five minutes.

CustomerLast job
Janet MercerMar 2025✓ Valid
Ray TomlinAug 2024✓ Valid
Sofia CruzJun 2025✓ Valid
Dale WhitakerNov 2024✓ Valid
0
612
2You do this

Approve the message

We write the campaign in your voice, with your offer, referencing the work you actually did for each customer. You read it once and hit approve. Nothing sends to a single person until you say go.

Draft · Fall reactivationAwaiting you
Edit
Approve & Send
Approved · sending to 612
3We do this

Jobs land on your calendar

The AI sends, reads every reply, answers questions about pricing and scheduling, handles the ones who say "maybe later," and chases anyone who goes quiet. You never see a dead lead. You just see booked work show up on your calendar.

This week0 booked
Mon
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The conversation

We text them. They reply. You get the job.

The AI runs the whole thread like your best front-desk person would — friendly, fast, and it never forgets to follow up.

  • It knows the history. Every message references the actual job you did and when you did it.
  • It quotes and schedules. Prices you've set, slots you've made available. No back and forth for you.
  • It follows up. Nobody goes quiet and gets forgotten. That's where most of the money hides.
  • You can jump in any time. Anything it can't handle gets flagged straight to you.
JM
Janet M.
Last job · 14 months ago
Run the numbers

What are your old customers worth?

Drag the sliders. We show three scenarios, because the honest answer is a range, not a number.

Revenue from one campaign
Three booking rates, same list. Bars are to scale.
Conservative · 3% book$6,300
Expected · 5% book$10,500
Strong · 8% book$16,800
Expected revenue, first campaign
$10,500
30 jobs from customers you already have
Range: $6,300 – $16,800
Book a Call & Pressure-Test This

Estimate only, not a promise. Real results depend on list quality, your offer, and how long it's been since those customers last heard from you. We'll go through your actual numbers on the call.

The full system

Reactivation is the engine.
These plug in around it.

Once your old customers are producing, the same infrastructure stops you from leaking the new ones.

Missed-call text back

Phone rings out, they get a text in 5 seconds. The call you'd have lost turns into a conversation instead of a competitor's job.

Google review engine

Every finished job triggers a review ask at the right moment, and the AI drafts a reply to every review that lands. More stars, better ranking, more calls.

Before & after job messages

Automatic "we're on the way" and "thanks, here's what we did" texts. Fewer no-shows, fewer callbacks, customers who feel looked after.

AI email campaigns

Seasonal offers and re-engagement sequences written and sent for you, so your list keeps producing between reactivation pushes.

What you get

Two ways to work together

Month to month. No setup fee. Cancel any time.

Most popular
Reactivation

The core engine. We work your past customers every month and put booked jobs on your calendar.

  • Full list cleanup, dedupe and validation
  • Campaign written in your voice, approved by you
  • AI handles every reply and follow-up
  • Bookings pushed to your calendar
  • Monthly report: conversations, bookings, revenue
Get Pricing
Full Stack

Everything above, plus the automations that stop new customers from slipping through the cracks.

  • Everything in Reactivation
  • Missed-call text back
  • Google review requests + AI review replies
  • Before & after job messaging
  • AI email campaigns
  • Priority support and quarterly strategy call
Get Pricing

Pricing depends on how many customers you're sitting on. Book the call and we'll size it against your list and your average job before you commit to anything.

FAQ

Straight answers

How many past customers do I need?

Around 200 is the floor where the math starts working. Under that, the campaign still runs, but expect a handful of jobs rather than a flood. Over 500 is where it gets fun.

Will this annoy my customers?

It's a text from a business they've already hired, referencing work you actually did for them, with a real offer. That's not spam. You approve every message before it sends, opt-outs are handled automatically, and we cap send volume so it never looks like a blast.

Is a real person or a bot texting them?

The AI runs the conversation, and it's good enough that most people never think about it. Anything it can't handle gets flagged to you. You can jump into any thread at any time.

How fast do I see bookings?

Setup takes about 7 days. Most campaigns produce replies within hours of the first send and booked jobs inside the first week.

What do I have to do?

Send us the list, approve the offer, and show up to the jobs. That's the whole ask. We build it, run it, and report on it.

What does it cost?

It depends on the size of your list and which parts of the system you want running. We'll give you a straight number on the call, and it'll be a fraction of what the first campaign is worth. No setup fee, month to month, cancel whenever.

What if my list is a mess?

Almost nobody's is clean. Send us the messy export — we clean, dedupe, and validate it as part of onboarding.

Next step

Find out what yours are worth

15 minutes. We'll size your list, run the math on your average job, and tell you what a reactivation campaign should produce. If the numbers don't work, we'll say so.